04/11/2022
Part Time
Administration & Sales
Start Date: Immediate
Permanent Position
Salary – Starting rate: £10.00 per hour
Location: 1 Cardiff Road, Taffs Well, Cardiff, CF15 7RA
Working days: Monday, Tuesday, Wednesday
Working hours: 8:00am-5:00pm
Including a 30-minute lunch break each day. You will be given a 15 minute break in the morning and another 15 mins in the afternoon 8 hours per day = 25.5 hours a week
You are expected to:
Have excellent communication skills in both telephone and face to face
• Have a great ability to build relationships with customers and staff.
• Be numerate and IT literate
• Have an excellent knowledge of Microsoft Word, Microsoft Excel and Outlook.
• Be highly organised, methodical, consistent, an eye for detail, a great finisher and efficient.
• Good presentation is essential
• Managing conflicting priorities, work well under pressure and finish all daily tasks
Role and Responsibilities:
• Reception duties, including answering incoming calls and scheduling appointments
• Follow up on phone calls and contacts as appropriate
• Answer general emails and postal correspondence with customers and suppliers
• Help manage the diary
• Filing and archiving accurate records
• Arrange travel routes and forward planning schedules of 5 cleaning teams, extract vehicle tracking reports, recording staff time sheets
• Manage all bookings
Your duties will also include but are not limited to:
• Checking, recording and filing daily takings from teams, deliveries and pick-ups and Laundry Room
• Check all laundry bills and sheets for any errors and make sure laundry customers have paid before leaving for a delivery. Organise deliveries and route the maps.
• Liaising with staff and customers
• Promoting the company, the services it offers at every opportunity
• Providing administrative support to the General Manager
• Assisting and covering payroll and payments