Katie's Kleaning

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Katie's Kleaning Terms & conditions


About me

I pride myself on cleaning to the highest standards using the best quality professional cleaning products and equipment. Katie
(1)

✨ Professional Home Cleaning in Barnstaple
Helping busy households enjoy a spotless, stress-free home 🧼
✔ Monthly deep cleans
✔ Reliable & thorough (5+ hour cleans)
✔ Attention to detail every time
📩 Message now for availability I am fully insured and DBS checked. I am happy to undertake all aspects of domestic cleaning including deep cleans and end of tenancy cleaning. Prices

Monthly cleans start at £120. Deep cleans start at £150. Prices include all professional cleaning products, insurance, etc. Prices are not negotiable and I do not price match. Customer satisfaction guarantee

If there is any aspect of our work that you are not happy with, please get in touch ASAP and within 24 hours of the clean and I will rectify as soon as I can. I do not provide refunds. Before I start cleaning

I view the property to discuss your requirements and assess the amount of work involved. I will email you a quote detailing all cleaning to be carried out and a fixed price for the works. On the day

I respectfully request that the property is vacated for the duration of the clean. If you work from home, please stay in one room to enable me to complete my work efficiently. I will do my best to clean under/ around large furniture, however, I am unable to move very heavy or large pieces of furniture such as wardrobes and sofas. If there is an item of furniture you would like cleaned under/ behind, you are welcome to move it out before the clean. I am unable to clean properties where there is an infestation (e.g. rodents, fleas). Payment

Full payment (minus any deposit) is required the day before the clean via bank transfer or cash on the day of the clean. If you repeatedly pay late, I will terminate my services. Invoices and receipts are provided on request. Photos & social media

I take ‘before and after’ photos for my customers. I may ask permission to share these online as an advertisement for my work. This is completely at your discretion. Confidentiality

All my work is confidential. I will not tell anyone I clean for you, nor will I discuss any aspect of my work for you with others. Deposits

A 20% non-transferable deposit is required to secure bookings for one-off/ deep cleans/end of tenancy and oven cleans. This secures the date for you and is not transferable to another date or to another customer/ property. If you cancel the booking, you will lose your deposit. Working hours

I mostly work within school hours (9am till 3pm), Monday to Friday. I will occasionally take holiday and will give you ample notice. Cancellations

If you need to cancel your clean, please let me know as soon as possible. Any cancellations within 24 hours of the clean will be charged at full price. This applies to all customers. If you or others in your household are too ill to go to work or school, please contact us ASAP to cancel your clean. If I am unable to access the property as arranged, the clean will be charged at full price.

Wow! What a HUGE difference! The dirt wouldnt come off when mopping. Even with boiling water. So today, i got down on my...
26/10/2026

Wow! What a HUGE difference! The dirt wouldnt come off when mopping. Even with boiling water. So today, i got down on my hands and knees and scrubbed the laminate flooring!

Mould removal done of this shower head & hose. What a difference! A little advice to help prevent this for your bathroom...
21/10/2026

Mould removal done of this shower head & hose. What a difference! A little advice to help prevent this for your bathrooms. If you dont already, open your window a jar to help air flow and turn the extractors on. We had a constant running extractor installed and what a difference it really makes! But i do love a good transformation like yesterdays one! ✨

Limescale water marks removed and looking as good as new! ✨ And all included in my monthly cleaning club! 2 spaces avail...
21/10/2026

Limescale water marks removed and looking as good as new! ✨ And all included in my monthly cleaning club! 2 spaces available, join now for your home to be spotless without a muscle moved by you!

Any parents in need of iron on name labels for your childrens uniforms? I was tired of the washable stickers coming off ...
07/10/2026

Any parents in need of iron on name labels for your childrens uniforms? I was tired of the washable stickers coming off and spending a fortune! So i made my own!
Budget friendly for parents 🤍

(Removed my daughters surname for safety reasons)

✨Monthly Cleaning Club✨Are you tired of resetting your house everynight at 10pm and just want to relax on the sofa or in...
06/10/2026

✨Monthly Cleaning Club✨

Are you tired of resetting your house everynight at 10pm and just want to relax on the sofa or in bed with a series?

Then this monthly cleaning club is for you.
Every month, i come in , go over everything except inside of white good (can be added on) and leave finishing touches. This way, you come home to a fully refreshed neat home and just have to sort the tea out.

I have a slot for every 4 weeks or every 8 weeks if this works better for you.
Message me now for more information and to book in

I cant wait to make your house into a hotel finish ✨



I just wanted to share to you all just how successful our bingo night went to donate to north devon hospice for taking g...
06/10/2026

I just wanted to share to you all just how successful our bingo night went to donate to north devon hospice for taking great care of our sally. What an amazing figure!

27/09/2026

Here is another polite reminder of my terms and conditions when taking on a service 😊
And a reminder that i am a solo business owner

Terms & conditions

About me

I pride myself on cleaning to the highest standards using the best quality professional cleaning products and equipment. I am fully insured and DBS checked. I am happy to undertake all aspects of domestic cleaning including deep cleans and end of tenancy cleaning.


Prices

Monthly cleans start at £120. Deep cleans start at £150. Prices include all professional cleaning products, insurance, etc. Prices are not negotiable and I do not price match.

Customer satisfaction guarantee

If there is any aspect of our work that you are not happy with, please get in touch ASAP and within 24 hours of the clean and I will rectify as soon as I can. I do not provide refunds.

Before I start cleaning

I may view the property to discuss your requirements and assess the amount of work involved if needed. I will then email/message you a quote detailing all cleaning to be carried out and a fixed price for the works.

On the day

I respectfully request that the property is vacated for the duration of the clean. If you work from home, please stay in one room to enable me to complete my work efficiently.

I will do my best to clean under/ around large furniture, however, I am unable to move very heavy or large pieces of furniture such as wardrobes and sofas. If there is an item of furniture you would like cleaned under/ behind, you are welcome to move it out before the clean.

I am unable to clean properties where there is an infestation (e.g. rodents, fleas).

Payment

Full payment (minus any deposit) is required the day before the clean via bank transfer or cash on the day of the clean. If you repeatedly pay late, I will terminate my services.

Invoices and receipts are provided upon request.

Photos & social media

I take ‘before and after’ photos for my customers. I may ask permission to share these online as an advertisement for my work. This is completely at your discretion.

Confidentiality

All my work is confidential. I will not tell anyone I clean for you, nor will I discuss any aspect of my work for you with others.

Deposits

A 20% non-transferable deposit is required to secure bookings for one-off/ deep cleans/end of tenancy and oven cleans. This secures the date for you and is not transferable to another date or to another customer/ property. If you cancel the booking, you will lose your deposit.

Working hours

I work within school hours (9.45am till 2.15pm), Monday to Friday. I will occasionally take holiday and will give you ample notice.

Cancellations

If you need to cancel your clean, please let me know as soon as possible. Any cancellations within 24 hours of the clean will be charged at full price. This applies to all customers.

Unfortunately if payment is overdue, a fee of £30 will be added onto your bill. Small Claims Court will be involved if necessary.

If you or others in your household are too ill to go to work or school, please contact me ASAP to cancel your clean.

If I am unable to access the property as arranged, the clean will be charged at full price.

Katie

Creating a clean safe space is my favourite hobby. The satisfaction i get from transforming homes is amazing. I do have ...
24/09/2026

Creating a clean safe space is my favourite hobby. The satisfaction i get from transforming homes is amazing.

I do have 1 upcoming space for anuone in need of a deep clean each month ✨🌺

✨❤️
22/09/2026

✨❤️

Very happy with todays results in the family bathroom of my wonderful clients home. Especially the shower screen! From l...
22/09/2026

Very happy with todays results in the family bathroom of my wonderful clients home. Especially the shower screen! From limescale to limescale free, being able to see right through it.

And this is all included in my free giveaway donation at the bingo & pudding night raising funds for the north devon district! ❤️✨

Address

Barnstaple

Opening Hours

Monday 10:30am - 3pm
Tuesday 10:30am - 3pm
Wednesday 10:30am - 3pm
Thursday 10:30am - 3pm
Friday 10:30am - 3pm
Saturday 10am - 12pm

Telephone

+447593776937

Website

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